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	<title>DRL Limited</title>
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	<link>http://www.drllimited.co.uk</link>
	<description>The Home of Kitchen Appliances</description>
	<lastBuildDate>Fri, 26 Apr 2013 15:12:51 +0000</lastBuildDate>
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		<title>Making people happy: The new and improved look for Appliances Online</title>
		<link>http://www.drllimited.co.uk/2013/04/making-people-happy-the-new-and-improved-look-for-appliances-online/</link>
		<comments>http://www.drllimited.co.uk/2013/04/making-people-happy-the-new-and-improved-look-for-appliances-online/#comments</comments>
		<pubDate>Fri, 26 Apr 2013 15:11:12 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=4310</guid>
		<description><![CDATA[Appliances Online have started to look a little different lately. We’re still the same, dedicated to great customer service that puts people at the heart of everything we do, but a big smile has crept into our lives. We’ve always been about the customer and this is still our main focus. We want every customer [...]]]></description>
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		<title>DRL ends the year in style</title>
		<link>http://www.drllimited.co.uk/2011/11/drl-ends-the-year-in-style/</link>
		<comments>http://www.drllimited.co.uk/2011/11/drl-ends-the-year-in-style/#comments</comments>
		<pubDate>Fri, 18 Nov 2011 16:37:53 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[Awards]]></category>
		<category><![CDATA[awards]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[DRL]]></category>
		<category><![CDATA[MEN business award]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2824</guid>
		<description><![CDATA[Last night a lucky few at DRL attended yet another award ceremony, this time it was the MEN Business Awards. We were up for the Business of the Year turnover over £50 million award, unfortunately we didn’t win but&#8230; we did take home one of only two special accolades on the night. The judges were [...]]]></description>
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		<title>Climbing to the summit of Manchester business</title>
		<link>http://www.drllimited.co.uk/2011/11/climbing-to-the-summit-of-manchester-business-2/</link>
		<comments>http://www.drllimited.co.uk/2011/11/climbing-to-the-summit-of-manchester-business-2/#comments</comments>
		<pubDate>Wed, 16 Nov 2011 11:03:33 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[Awards]]></category>
		<category><![CDATA[Alistair Campbell]]></category>
		<category><![CDATA[awards]]></category>
		<category><![CDATA[DRL]]></category>
		<category><![CDATA[MEN Business Awards]]></category>
		<category><![CDATA[Turnover Over 50million]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2807</guid>
		<description><![CDATA[After a summer full of awards cheer we have received EVEN more good news&#8230; DRL has been announced as a finalist for another award and this time it’s the Manchester Evening News Business Awards! We are up for the Turnover Over 50m category which is one of the most prestigious awards of the night. Two [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>DRL scale the heights for Bolton Lads and Girls Club &#8230; Again</title>
		<link>http://www.drllimited.co.uk/2011/10/drl-scale-the-heights-for-bolton-lads-and-girls-club-again/</link>
		<comments>http://www.drllimited.co.uk/2011/10/drl-scale-the-heights-for-bolton-lads-and-girls-club-again/#comments</comments>
		<pubDate>Fri, 21 Oct 2011 15:37:46 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2724</guid>
		<description><![CDATA[Another year, another adventure for the lucky few at DRL. After the Kilimanjaro dozen, we now have the Atlas Six, who will be braving the sub zero temperatures to climb to the summit of North Africa’s highest peak, Mount Toubkal. The Atlas Six are looking to raise a minimum of £15,000 for Bolton Lads and [...]]]></description>
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		<title>DRL wins the European Call Centre and Customer Service Award for Best Customer Service</title>
		<link>http://www.drllimited.co.uk/2011/10/the-uk%e2%80%99s-best-customer-service/</link>
		<comments>http://www.drllimited.co.uk/2011/10/the-uk%e2%80%99s-best-customer-service/#comments</comments>
		<pubDate>Mon, 17 Oct 2011 11:51:55 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[Awards]]></category>
		<category><![CDATA[DRL]]></category>
		<category><![CDATA[European Call Centre and Customer Service Awards]]></category>
		<category><![CDATA[Twist and Pulse]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2695</guid>
		<description><![CDATA[It’s official&#8230; DRL has the best customer service in the whole of the UK after beating off competition from Lebara, LV Insurance and DPD to take home the award at the European Call Centre and Customer Service Awards. This is fantastic news for the business as the European Call Centre and Customer Service Awards are [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>The DRL dozen climb Kilimanjaro</title>
		<link>http://www.drllimited.co.uk/2011/08/the-drl-dozen-climb-kilimanjaro-2/</link>
		<comments>http://www.drllimited.co.uk/2011/08/the-drl-dozen-climb-kilimanjaro-2/#comments</comments>
		<pubDate>Wed, 10 Aug 2011 13:45:23 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Bolton Lads and Girls Club]]></category>
		<category><![CDATA[DRL]]></category>
		<category><![CDATA[Mount Kilimanjaro Trek]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2449</guid>
		<description><![CDATA[You may remember that earlier this year 12 brave DRL employees climbed Mount Kilimanjaro in aid of the mentoring scheme at Bolton Lads and Girls Club. Thanks to the hard work of everyone at DRL and some very generous suppliers the team managed to raise £70,000 for the charity. If you didn’t manage to see [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Another award nomination for DRL</title>
		<link>http://www.drllimited.co.uk/2011/08/another-award-nomination-for-drl/</link>
		<comments>http://www.drllimited.co.uk/2011/08/another-award-nomination-for-drl/#comments</comments>
		<pubDate>Mon, 08 Aug 2011 12:34:26 +0000</pubDate>
		<dc:creator>DRL</dc:creator>
				<category><![CDATA[Awards]]></category>
		<category><![CDATA[Appliances Online]]></category>
		<category><![CDATA[DRL Limited]]></category>
		<category><![CDATA[National Business Awards]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2412</guid>
		<description><![CDATA[The summer keeps getting better and better here at DRL because last week we found out that our flagship brand Appliances Online has been nominated for a National Business Award. This is quite an achievement for the business because the National Business Awards are one of the most prestigious award ceremonies around. We have been nominated for [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Leaders in online retail</title>
		<link>http://www.drllimited.co.uk/2011/08/leaders-in-online-retail/</link>
		<comments>http://www.drllimited.co.uk/2011/08/leaders-in-online-retail/#comments</comments>
		<pubDate>Mon, 08 Aug 2011 12:24:01 +0000</pubDate>
		<dc:creator>Tom</dc:creator>
				<category><![CDATA[Awards]]></category>
		<category><![CDATA[Appliances Online]]></category>
		<category><![CDATA[awards]]></category>
		<category><![CDATA[Online Retail Awards]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2407</guid>
		<description><![CDATA[Celebrate good times! Our flagship brand Appliances Online has won an Online Retail Award. We have won the ”Best Online Electrical Retailer” award which is fantastic news for the business and firmly cements Appliances Online’s reputation as one of the top retail websites in UK. You have probably noticed there have been many changes made [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Introducing DRL’s first ever podcast!</title>
		<link>http://www.drllimited.co.uk/2011/07/introducing-drl%e2%80%99s-first-ever-podcast/</link>
		<comments>http://www.drllimited.co.uk/2011/07/introducing-drl%e2%80%99s-first-ever-podcast/#comments</comments>
		<pubDate>Fri, 29 Jul 2011 16:28:52 +0000</pubDate>
		<dc:creator>Tom</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2359</guid>
		<description><![CDATA[I’m sure you have all noticed the brand new Appliances Online product page. This page has been created by DRL’s marketing team using a wide range of research to find out what our customers want. Utilising tools such as What Users Do and ClickTale the marketing team were able to establish what was going wrong [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer service at the top of the agenda at DRL</title>
		<link>http://www.drllimited.co.uk/2011/07/customer-service-at-the-top-of-the-agenda-at-drl/</link>
		<comments>http://www.drllimited.co.uk/2011/07/customer-service-at-the-top-of-the-agenda-at-drl/#comments</comments>
		<pubDate>Fri, 29 Jul 2011 15:59:32 +0000</pubDate>
		<dc:creator>Tom</dc:creator>
				<category><![CDATA[Awards]]></category>

		<guid isPermaLink="false">http://www.drllimited.co.uk/?p=2361</guid>
		<description><![CDATA[The summer is well underway and despite the typically miserable weather I have some good news to share! DRL has been nominated for another award and this time it’s at the European Call Centre and Customer Service Awards. We are up for the “Best Customer Service Operation” which recognises our efficiency and professionalism when dealing [...]]]></description>
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